Your account and data
Data deletion instructions
Choose what you want to disconnect or remove from Sync Socials.
Disconnect Facebook, Instagram, or another social account
Sign in to Connections, find the account, and select Disconnect. This stops Sync Socials from publishing through that connection. Disconnecting does not by itself delete all data already stored in your workspace.
Request deletion of your data
Email [email protected] from the email address associated with your Sync Socials account. Include your workspace name and whether you want to delete data for a specific Facebook Page or Instagram account, other workspace data, or your entire Sync Socials account.
For a connected social account, include its Page name or username so we can identify the connection. Do not send passwords, access tokens, or payment-card details. If you cannot access your account email, contact the same address for help verifying ownership.
Published content and retained records
Deleting data from Sync Socials does not remove posts already published on social platforms. Manage those posts on the platform where they were published.
Retention for backups, billing records, and legal obligations follows our Privacy Policy.