Use Sync Socials with Claude

What you need

• A Claude account with connector access. Organization settings can affect which connectors you can use.
• A Sync Socials workspace with API access and eligible billing status. The Growth plan includes API access; check your workspace in Settings.
• The Owner role in that workspace to approve the connection.
• Connected destination accounts before scheduling or publishing. Untargeted drafts can be saved without them.

New to Sync Socials? Create your workspace before connecting Claude. The eligible 7-day trial requires a card, costs $0 today, then renews at $19.95/month unless canceled before the trial ends.

Claude access and your Sync Socials subscription are separate. Connector requests, uploads, and production use your workspace allowances. Generating brand-specific concepts also needs an AI provider configured in Sync Socials and uses its allowance. A separate AI key is not needed just to save your caption, browse media, or edit a post.

Install the plugin and connect your workspace

Open the Sync Socials plugin in Claude and add it to your account. The plugin adds the social-publishing workflow; connecting your workspace gives it access to your accounts, media, and posts.

The connector's directory listing is still under review, so use this custom connection setup for now:

1. In Claude, open Customize → Connectors → Add custom connector. On Team or Enterprise, an Owner first adds it under Organization settings → Connectors → Add → Custom; choose Web if asked.
2. Name it Sync Socials and enter https://app.sync-socials.com/api/mcp as the server URL.
3. Under Advanced settings, enter OAuth client ID e884049a-bc22-4239-9c82-8bdb7bf3a7b7 and leave the client secret blank. If Claude shows authentication choices instead, select Sign in now and Use your own OAuth client, then enter the same ID.
4. Add the connector, select Connect, and sign in with your Sync Socials workspace-owner account.

The client ID above is a public identifier, not a password. This connection does not need an application secret or API key. On the Connect Claude screen, check the workspace name, signed-in email, requested access, and return destination claude.ai. Select Allow access to connect or Cancel to decline. Then ask Claude to show the workspace it can access.

If your workspace is already connected, keep that connection. If the plugin's connector is unavailable or sign-in fails, contact support. Do not paste passwords, application secrets, API keys, or access tokens into a conversation.

Try a draft first

Once connected, start by checking what Claude can see:

Show my Sync Socials workspace, connected accounts, and scheduled posts. Do not change anything.

Save a caption without choosing a destination:

Save this caption as an untargeted Sync Socials draft: “A small update that makes the everyday easier.” Name it “Product update draft.” Do not schedule or publish it.

For existing media, ask Claude to show your media library, select an asset and destination account, then save a draft with your approved caption. Upload files through the Sync Socials dashboard, or provide a downloadable HTTPS media URL you are authorized to use. A file attached to a Claude conversation is not automatically in your Sync Socials library; the hosted connector cannot read a file path on your computer.

With an AI provider configured in the workspace, you can also request brand-specific text ideas:

Use my business brief to generate three campaign concepts in Sync Socials. Show me the hooks and captions for review. Do not produce media, schedule, or publish anything.

Concept generation can analyze and save a brand profile. It returns text ideas for review; ask Claude to save the ones you choose as drafts.

Schedule or publish approved content

Specify the exact draft, destination accounts, date, time, and timezone. Review the caption, media, and any platform-specific privacy or disclosure choices first. A scheduling request can look like this:

Schedule the approved “Product update draft” to the account I selected on October 15, 2026, at 2:30 p.m. America/New_York. Keep its approved caption and media unchanged. Show me the saved schedule afterward.

To publish immediately, explicitly ask Claude to publish the approved post to the accounts you name. Saving a draft does not publish it. Claude may ask you to confirm a tool action before making a change.

Check the delivery result afterward. A queued or processing post is not necessarily live. If one destination reports an error, review that result before retrying. You can edit drafts, reschedule planned posts, or cancel a selected scheduled post before it goes out. Cancellation deletes that queued Sync Socials post; it does not retract content already published on a social network.

Supported accounts and media

Sync Socials supports TikTok, YouTube, LinkedIn personal profiles, Telegram, Discord, and Slack. Facebook Pages and linked Instagram professional accounts are available for new and existing customers. X/Twitter is also live on active paid Growth after the trial. Pinterest and LinkedIn company pages are not currently supported.

Ask Claude to list the accounts actually connected to your workspace before selecting a destination. Post formats, privacy choices, and limits depend on the platform and account.

The Claude connector uses existing images and videos. It does not generate images, video footage, speech, or music through AI models. Text concepts and captions remain supported.

X is included on active paid Growth after the trial. Connect your X account through OAuth in Sync Socials Connections; connecting your agent does not connect X. Your workspace shares up to 50 publish attempts per UTC month, including up to 3 with links, and 10 per day. Each X account is limited to 30 per month and 3 per day. Check the remaining allowance before publishing. See X limits.

X is live in Sync Socials for paid Growth; the published Claude plugin’s X instructions are awaiting an update. Use the dashboard for X until that update is available.

Your access and control

Claude can use the Sync Socials workspace you approve. Its tools can read workspace and brand information, connections, media, posts, and usage; import media; and create or change content, schedules, and publishing requests.

Account linking does not share your social-network passwords or Sync Socials API keys with Claude. Content returned by the connector is available to Claude to handle your request. Concept generation sends relevant business or brand context to the AI provider configured in your workspace.

See the Sync Socials Privacy Policy. Claude's own settings, terms, and policies also apply.

Disconnect Claude

1. Open Sync Socials Settings → Connected agents.
2. Find Claude and select Disconnect Claude.
3. Remove Sync Socials from Claude's connector list if you no longer want it there.

Disconnecting stops further access through that authorization. Existing drafts and scheduled posts remain; cancel unwanted schedules separately. Your social accounts and separate ChatGPT connection are not disconnected. To reconnect, start a new connection from Claude and approve the intended workspace again.

Troubleshooting

The plugin is installed, but the connector is unavailable

The plugin is published; the separate connector directory listing is still under review. Follow the custom connection steps above. Installing the plugin by itself does not connect your Sync Socials workspace.

Owner or API access is required

Sign in with the workspace owner account. Check your billing status and API entitlement in Settings.

The connection is invalid, expired, or needs reconnecting

Start again from Claude. If the error asks you to disconnect a previous authorization, disconnect Claude under Connected agents first, then retry the sign-in flow.

No accounts or media appear

Check that you approved the intended workspace. Connect an eligible account or upload media in Sync Socials, then ask Claude to refresh the list.

A provider key, usage limit, or media error appears

Configure concept-generation providers in Sync Socials under Viral Studio → Configure. Check workspace usage when a limit is reached. For processing media, check the post again; for a failed URL import, upload the file through the dashboard instead.

For help, email [email protected] with the error, time, and affected workflow. Do not include passwords, API keys, OAuth secrets, or access tokens.

Claude Code and other agents

This plugin is available for Claude Chat and Cowork. Direct Claude Code authentication is not supported by this plugin. Compatible API-key agents have their own agent setup guide and public skill repository.

A connector provides tools; it does not guarantee recommendations or that Claude will select Sync Socials for every request.